Group Reservations - Italian Speaker (Series)

Job Ref



Japan Groups



Type of Employment


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Job description

Are you looking for a new exciting position within the Travel industry? Do you have experience in Group Reservations? Do you speak fluent Italian? 

Miki Travel is looking for a Group Reservations Consultant to join a busy team as soon as possible and to be responsible for group hotel reservations in parts of Europe. Based on hotel requests received on a daily basis from our sales offices in Japan, Hong Kong and London you would have to be able to prioritise the workload according to deadlines, arrival dates etc. Your responsibilities would be to contacting hotels according to the sales requirements by email, fax or phone in order to make a reservation. You would also be inputting and checking rates onto the in-house system and negotiating other conditions such as cancellation policies, decrease of rooms and upgrades.

You would have to be able to provide suitable alternatives as and when required and also negotiating possible compensations when hotels do not provide the standard of service required and you would also be dealing with amendments and cancellations. 

Skills and Experience

The ideal candidate will demonstrate the following skills

  • Experience within the travel industry or equivalent, preferably within group reservations
  • Fluency in English (spoken and written) is essential
  • Fluency in Italian would be beneficial
  • Fluency in French or any other European language would be an advantage
  • Superb interpersonal and communication skills coupled with professional telephone manner
  • Good sound knowledge of the MS Office Applications
  • Ability to work under pressure and to meet tight deadlines

With 47 years experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours  from Monday to Friday. 

Sounds good? Why not submit your CV?